Anyone with Admin access can add and remove staff from the SHARE portal. You can confirm that you have Admin access by logging into SHARE and confirm that you can see ‘Directory’ and ‘Settings’ from the navigation.
Removing Users from the Directory
- Click on ‘Directory’ from the navigation:
- Click on ‘Staff’ - this will show a list of all staff.
- To remove a staff member, click on their name from the list of staff members.
- Click on ‘Settings’
- Click on ‘Rights’
- This will show the name of the community the staff member has access to.
- Click on the name of the community.
- Toggle off ‘Modify CommunityShare content’ and ‘Modify residents, staff, and community settings.’
- Click ‘Save’ in the top right corner of the page.
Adding a Staff Member to the Directory
- From the ‘Directory’ icon on the navigation, click on ‘New Staff’
- Add First Name, Last Name, Email, and Phone Number (optional) for the new staff member.
-
Define permissions for what the new staff member needs access to.
- Modify CommunitySHARE content - This is the default staff member access level.
- Modify residents, staff, and community settings - This is Admin level access and should only be turned on for anyone who requires Admin access.
- Click ‘Save’ when done.
- An automated email will be sent to the new staff member to confirm access and a temporary password. The new staff member will need to change their password the first time they log in.
Personalizing Staff Settings
- Under the ‘Settings’ of each staff member, Profile information can be changed, as well as Photo, Password, and Mobile App main point of contact.
- All Admins can also change passwords for any staff member.
- Click ‘Save’ after making any changes.
If you have any questions or need help regarding staff access, please contact our Support Team at LSupport@spectrio.com or 317-825-0320 x1.
Or click on the Contact Support icon from the bottom right of the SHARE portal to submit a support question or concern.